Tech Platform Intelligence · Intercom · 2026
Intercom Users B2B Database
Intercom powers customer messaging and support for 25,000+ businesses. Intercom users are typically B2B SaaS companies investing in customer success and support operations. Intercom signals: the company has a defined customer success function and is investing in retention. Averag
Best for: Customer success tools, user onboarding platforms, product analytics (Amplitude, Mixpanel), NPS and survey tools (Delighted), and B2B SaaS tools with customer success focus.
Intercom + Tech & SaaS22-31% open rateIntercom + Healthcare18-26% open rateIntercom + Manufacturing16-23% open rateIntercom + Finance15-22% open rateIntercom + Prof. Services20-28% open rateIntercom + Property & Real Estate18-26% open rateIntercom + Construction17-24% open rateIntercom + Legal19-27% open rateIntercom + E-commerce24-33% open rateIntercom + Energy Sector14-20% open rateIntercom + EdTech & Training16-24% open rateIntercom + Retail & Consumer Brands17-24% open rateIntercom + Agri-Food & Farming14-22% open rateIntercom + Logistics & Supply Chain16-22% open rate