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Retail & Commerce — Cold Email Benchmarks 2026

Open rate: 14–22%  ·  Reply rate: 1.5–3.5%  ·  Buying cycle: 30 days
Source: B2B Data Index Cold Email Benchmark Report 2026

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Retail & Commerce — Cold Email Benchmarks 2026

Open Rate 14–22% Reply Rate 1.5–3.5%
Buying Cycle 30 days Bounce Max 3%
Best Days Tuesday, Wednesday · 9:00-11:00am local
Source: B2B Data Index Cold Email Benchmark Report 2026 · Aggregated from campaign data across verified B2B lists · All 14 industries →

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<!-- B2B Data Index Benchmark Card — Retail & Commerce 2026 — Copy this entire block and paste into your article or newsletter. No JavaScript required. Full dataset: https://b2bdataindex.com/cite/ --> <figure class="b2bi-bm-ind" itemscope itemtype="https://schema.org/Dataset" style="margin:24px 0;padding:0;font-family:system-ui,-apple-system,sans-serif"> <meta itemprop="name" content="Cold Email Benchmarks — Retail & Commerce 2026"> <meta itemprop="url" content="https://b2bdataindex.com/benchmarks/by-industry/#i-retail-commerce"> <meta itemprop="creator" content="B2B Data Index"> <meta itemprop="datePublished" content="2026"> <blockquote cite="https://b2bdataindex.com/benchmarks/by-industry/#i-retail-commerce" style="margin:0;padding:16px 20px;background:#f0fdf4;border-left:4px solid #34d399;border-radius:0 6px 6px 0"> <p style="margin:0 0 12px;font-size:15px;font-weight:700;color:#0f172a"> Retail & Commerce — Cold Email Benchmarks 2026 </p> <table style="width:100%;border-collapse:collapse;font-size:13px"> <tr> <td style="padding:4px 12px 4px 0;color:#64748b">Open Rate</td> <td style="padding:4px 8px 4px 0;font-weight:700;color:#0f172a">14–22%</td> <td style="padding:4px 12px 4px 16px;color:#64748b">Reply Rate</td> <td style="padding:4px 0;font-weight:700;color:#0f172a">1.5–3.5%</td> </tr> <tr> <td style="padding:4px 12px 4px 0;color:#64748b">Buying Cycle</td> <td style="padding:4px 8px 4px 0;font-weight:700;color:#0f172a">30 days</td> <td style="padding:4px 12px 4px 16px;color:#64748b">Bounce Max</td> <td style="padding:4px 0;font-weight:700;color:#0f172a">3%</td> </tr> <tr> <td style="padding:4px 12px 4px 0;color:#64748b">Best Days</td> <td colspan="3" style="padding:4px 0;color:#334155">Tuesday, Wednesday · 9:00-11:00am local</td> </tr> </table> </blockquote> <figcaption style="margin-top:8px;font-size:11px;color:#64748b;line-height:1.6"> Source: <cite><a href="https://b2bdataindex.com/benchmarks/cold-email-2026/" style="color:#0ea5e9;text-decoration:none" >B2B Data Index Cold Email Benchmark Report 2026</a></cite> · Aggregated from campaign data across verified B2B lists · <a href="https://b2bdataindex.com/benchmarks/by-industry/" style="color:#0ea5e9;text-decoration:none">All 14 industries →</a> </figcaption> </figure>
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